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Order Status Updates

admin FAQ

1. When you place an order you’ll be emailed a receipt from our domain 

  • Be sure to check your Bulk Mail folder.

2. If you ordered a diploma proof or transcript template you’ll receive it in your email within 2-4 business days. 

  • Orders are processed first in / first out — to be fair to all our clients.
  • Make sure to review closely and email the designer back with approval or changes.

3. On the day your project is shipped, we’ll email you with the UPS tracking number.

  • If you ordered a Final Email Scan it will be sent via a separate email.

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how long will it take?

the business will take 7-10 days before you receive the document, 1 day for designing, 2-3 days for printing, and […]